Validate your

Validate your

Validate your

Validate your

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|

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with your clients

with your clients

with your clients

with your clients

in 5 minutes

in 5 minutes

in 5 minutes

in 5 minutes

You have a business idea. Stop guessing. Validate it with your customers through AI-driven interviews, and find out what they really want before you start Several months of development.

You have a business idea. Stop guessing. Validate it with your customers through AI-driven interviews, and find out what they really want before you start Several months of development.

You have a business idea. Stop guessing. Validate it with your customers through AI-driven interviews, and find out what they really want before you start Several months of development.

Trusted by 30+ businesses worldwide

Trusted by 30+ businesses worldwide

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FREE VALIDATION

FREE VALIDATION

FREE VALIDATION

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0

0

Free of charge (1 month)

Free of charge

(1 month)

Access to 5 customer interviews

Automated interviews design

Analytics and AI interpretation of the interviews

Respondent link to interviews, Whatsapp, QR code

AI-powered interviews, image import

Customer data sorted and analyzed to validate your business

RECOMMENDED

FULL VALIDATION

FULL VALIDATION

FULL VALIDATION

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39

39

Lifetime license

Everything in mini-validation

Access to 100 customer interviews

Company customization

Email notification with interviews

Remove smartinterview branding

3 full expert reports

Customer data sorted and analyzed to validate your business

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ENTERPRISE

ENTERPRISE

ENTERPRISE

Let's talk

Let's talk

Avanced features

Custom volume

Multiple users

Custom integration

Dedicated support

Contact us

Get started for $20

No monthly commitments

Simple. Fair. No subscriptions.

Auto recharge respondents

Whether you run one customer interview this month or ten next quarter, you only pay for what you use.

Your interview credits are valid for 3 years.

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3

per 10 customer interviews

How smartinterview works

Understand what your customers want & think before making important decisions From business question to insight in a few simple steps.

Understand what your customers want & think before making important decisions From business question to insight in a few simple steps.

Understand what your customers want & think before making important decisions From business question to insight in a few simple steps.

Define what you want to learn

Validate ideas, test messaging, improve onboarding or understand customer frustrations.

1

Define what you want to learn

Validate ideas, test messaging, improve onboarding or understand customer frustrations.

1

Invite the right customers

Upload your audience, personalize outreach emails and increase participation with incentives.

2

Invite the right customers

Upload your audience, personalize outreach emails and increase participation with incentives.

2

Launch AI-powered customer interviews

Customers participate in automatically created short, conversational survey with intelligent AI follow-up questions. Before launch, you can review, edit and test the full experience yourself.

3

Launch AI-powered customer interviews

Customers participate in automatically created short, conversational survey with intelligent AI follow-up questions. Before launch, you can review, edit and test the full experience yourself.

3

Get clear answers, not complex dashboards

Understand what customers really think, what patterns emerge and what direction to take next.

4

Why Smartinterview is different?

Built for brands that want quick customer insight, not research complexity.

Traditional survey tools often rely on long static questionnaires and manual analysis. SmartInterview combines the simplicity of modern survey tools with AI-powered customer interviews that help teams quickly validate ideas, test messaging and understand customer feedback more deeply.

Traditional survey tools

Traditional survey tools

Traditional survey tools

Customer interviews

Customer interviews

Customer interviews

AI-powered conversational interviews

AI-powered conversational interviews

AI-powered conversational interviews

Static forms & questionnaires

Static forms & questionnaires

Static forms & questionnaires

Feedback depth

Feedback depth

Feedback depth

Deeper qualitative feedback with AI followup probing

Deeper qualitative feedback with AI followup probing

Deeper qualitative feedback with AI followup probing

Mostly surface-level responses

Mostly surface-level responses

Mostly surface-level responses

Workflow

Workflow

Workflow

Simple DIY workflow

Simple DIY workflow

Simple DIY workflow

Often more complex

Often more complex

Often more complex

Insights

Insights

Insights

Automatic themes, patterns & recommendations

Automatic themes, patterns & recommendations

Automatic themes, patterns & recommendations

Manual analysis required

Manual analysis required

Manual analysis required

Best for

Best for

Best for

Product ideas, messaging, onboarding & customer feedback

Product ideas, messaging, onboarding & customer feedback

Product ideas, messaging, onboarding & customer feedback

Data collection & complex surveys

Data collection & complex surveys

Data collection & complex surveys

Time to insights

Time to insights

Time to insights

Hours / days

Hours / days

Hours / days

Days / weeks

Days / weeks

Days / weeks

Global respondent panels

Global respondent panels

Global respondent panels

Coming soon

Coming soon

Coming soon

Usually available

Usually available

Usually available

Meet the people behind Smartinterview

We believe the best products and brands are built by teams that stay close to their customers.

We believe the best products and brands are built by teams that stay close to their customers.

We believe the best products and brands are built by teams that stay close to their customers.

That’s why we’re building Smartinterview: a simpler and more human way to gather deep customer feedback.

That’s why we’re building Smartinterview: a simpler and more human way to gather deep customer feedback.

That’s why we’re building Smartinterview: a simpler and more human way to gather deep customer feedback.

And yes, when you reach out, you’ll talk to us, not chatbots.

And yes, when you reach out, you’ll talk to us, not chatbots.

And yes, when you reach out, you’ll talk to us, not chatbots.

man in gray suit jacket holding white ipad

Matthieu Saussaye

FOUNDER · AI & MARKET RESEARCH TECHNOLOGY

Matthieu is an AI entrepreneur and market-research technology specialist, combining a strong background in data science, software engineering and business development. He founded Smartinterview, an AI-powered platform helping companies collect richer customer insights through conversational surveys, automated qualitative analysis, and advanced data enrichment.

man in gray suit jacket holding white ipad

Matthieu Saussaye

FOUNDER · AI & MARKET RESEARCH TECHNOLOGY

Matthieu is an AI entrepreneur and market-research technology specialist, combining a strong background in data science, software engineering and business development. He founded Smartinterview, an AI-powered platform helping companies collect richer customer insights through conversational surveys, automated qualitative analysis, and advanced data enrichment.

man in gray suit jacket holding white ipad

Lubos Cingel

MARKET RESEARCH & CUSTOMER EXPERIENCE

Lubos is a market-research and customer-experience professional with 10+ years of international experience across agency (Ipsos) and client-side (Restaurant Brands International) environments. He has worked with global brands across FMCG, luxury, healthcare and finance, helping organizations turn customer insights into actionable business decisions.

man in gray suit jacket holding white ipad

Lubos Cingel

MARKET RESEARCH & CUSTOMER EXPERIENCE

Lubos is a market-research and customer-experience professional with 10+ years of international experience across agency (Ipsos) and client-side (Restaurant Brands International) environments. He has worked with global brands across FMCG, luxury, healthcare and finance, helping organizations turn customer insights into actionable business decisions.

From challenge to end-to-end customer insight

Design

Ask to the right question

Analysis & results

DESIGN

Automated questionnaire design in 1 minute

Based on your professional needs and situation, expressed simply, the entire questionnaire is automatically generated according to an optimal market research methodology.

Design

Ask to the right question

Analysis & results

DESIGN

Automated questionnaire design in 1 minute

Based on your professional needs and situation, expressed simply, the entire questionnaire is automatically generated according to an optimal market research methodology.

Design

Ask to the right question

Analysis & results

DESIGN

Automated questionnaire design in 1 minute

Based on your professional needs and situation, expressed simply, the entire questionnaire is automatically generated according to an optimal market research methodology.

Success story of a Swiss start-up

Success story of a Swiss start-up

From concept to Swiss German/French market success

man in gray suit jacket holding white ipad
man in gray suit jacket holding white ipad
man in gray suit jacket holding white ipad

Smartinterview has provided us with invaluable insights that have helped us refine our market entry strategy. By combining qualitative depth with quantitative validation, we gained a clearer understanding of consumers' perceptions, needs, and potential barriers.






.

Smartinterview has provided us with invaluable insights that have helped us refine our market entry strategy. By combining qualitative depth with quantitative validation, we gained a clearer understanding of consumers' perceptions, needs, and potential barriers.



Smartinterview has provided us with invaluable insights that have helped us refine our market entry strategy. By combining qualitative depth with quantitative validation, we gained a clearer understanding of consumers' perceptions, needs, and potential barriers.


man in gray suit jacket holding white ipad
man in gray suit jacket holding white ipad

Dorothée Sineux

Co-CEO, Pharmalp

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Don't miss out on key qualitative insights from your market research.

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Start for free

Never miss out on key qualitative insights from your market research again.

No credit card required

Start for free

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Auto recharge respondents

When your credits fall below the threshold you set, we'll automatically add credits that don't expire to your account, ensuring uninterrupted service.

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