Meet the people behind Smartinterview

We believe the best products and brands are built by teams that stay close to their customers.

That’s why we’re building Smartinterview: a simpler and more human way to gather deep customer feedback.

And yes, when you reach out, you’ll talk to us, not chatbots.

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Matthieu Saussaye

FOUNDER · AI & MARKET RESEARCH TECHNOLOGY

Matthieu is an AI entrepreneur and market-research technology specialist, combining a strong background in data science, software engineering and business development. He founded Smartinterview, an AI-powered platform helping companies collect richer customer insights through conversational surveys, automated qualitative analysis, and advanced data enrichment.

man in gray suit jacket holding white ipad

Lubos Cingel

MARKET RESEARCH & CUSTOMER EXPERIENCE

Lubos is a market-research and customer-experience professional with 10+ years of international experience across agency (Ipsos) and client-side (Restaurant Brands International) environments. He has worked with global brands across FMCG, luxury, healthcare and finance, helping organizations turn customer insights into actionable business decisions.

Meet the expert network

Behind the platform sits a network of senior research experts. When a study needs a human read, nuance in the verbatims or a second opinion on what the results actually mean, they step in so your numbers turn into decisions rather than charts.