Meet the people behind Smartinterview

We believe the best products and brands are built by teams that stay close to their customers.

That’s why we’re building Smartinterview: a simpler and more human way to gather deep customer feedback.

man in gray suit jacket holding white ipad

Matthieu Saussaye

FOUNDER AI & MARKET RESEARCH TECH

Tech entrepreneur with a solid background in survey technology and consumer data. He wants small teams to run professional market research more simply, from questionnaire design to results analysis, with one clear goal: getting actionable insights faster to guide decisions.

Featured in

man in gray suit jacket holding white ipad

Lubos Cingel

MARKET RESEARCH & CUSTOMER EXPERIENCE

Market research and customer experience professional with 10+ years of international experience, on the agency side (Ipsos) and the brand side (Restaurant Brands International). He has helped global brands in consumer goods, luxury, healthcare and finance turn customer insights into concrete decisions.

Meet the expert network

Behind the platform sits a network of senior research experts. When a study needs a human read, nuance in the verbatims or a second opinion on what the results actually mean, they step in so your numbers turn into decisions rather than charts.

Frédéric Renaldo, founder of newton33

Frédéric Renaldo

FOUNDER NEWTON33 · RESEARCH & INSIGHTS

Founder of newton33, a Geneva-based research agency, with 20+ years in market research and customer experience, including years leading CX at Ipsos Switzerland. He supports Swiss organisations such as tpg, Nespresso, Vaudoise and the State of Geneva, from segmentation to modelling.